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IMPORTANT INFORMATION & SAFETY

Important information

  • Closed, secured, athletic footwear required.
    (No sandals, flip-flops, Crocs, slippers, Five-Finger shoes, etc.)
  • PREGNANT WOMEN are expressly prohibited from going on any Zoom Air course.
  • Children under 18 must have a parent/guardian sign the release register.
  • Children 12 and under must have a parent/guardian follow them (from the ground is okay) throughout the course.
  • PARTICIPANT HEIGHT REQUIREMENTS:
    • Kids' Course: Between 36" and 60" and at least 4 years old
    • Upland and Rainforest: At least 54" tall
  • No refunds after safety briefing has been conducted.
  • Anyone who has been drinking alcoholic beverages or taking medication or other substances that may affect their ability to perform on the course is prohibited from going on the course. THERE WILL BE NO REFUNDS IF STAFF NOTICES YOU ARE UNDER THE INFLUENCE AFTER YOU PURCHASE A BRACELET.
  • We reserve the right to refuse admission to, or order off the course, anyone who disregards the safety rules or who appears to our staff to be unable to safely complete the course. THERE WILL BE NO REFUNDS if such action is required.
  • Maximum waist size for harnesses is 48"; maximum thigh size 26".
  • Typical time to complete Upland course is one and one-half hours, to complete Upland and Rainforest, allow two and one-half hours.
  • Bring photo ID for one member of your party, to be held by Zoom Air until your harnesses are returned.
  • NO REFUNDS, RAIN CHECKS, OR RETURNS TO FINISH COURSE if the course closes due to weather issues.

For more information see also Frequently asked questions.

 

Safety

During a briefing on the ground, you are taught to use the equipment and games safely. Once you and we are confident that you understand how to proceed safely, you head for the trees and adventure! Our qualified operators, on the ground, monitor your progress through the games and are available for any questions or concerns you may have along the way. You proceed independently, your safety ensured by the two slings from your harness that are always attached to a red life line.

All individual equipment required for this activity is provided.

COME READY FOR ADVENTURE:

- Wear comfortable outdoor clothing
- Wear secure, closed footwear ("sneakers")
- Remove jewelry and scarves that could get caught
- Tie back your hair and secure your eyeglasses

 

For more information see also Frequently asked questions.